Question: A patient's check bounced and the office wants to charge a fee for the inconvenience of the lack of funds.

Answer:  Create a procedure code with the description of 'Insufficient Funds' or 'Bounced Check' and attach a code of 99999 to it, along with the amount you deem necessary for the fee of the bounced check. Then make sure you delete the payment that was previously posted on behalf of that patient so the account reflects properly for what is truly owed by the patient.

To add a procedure code: Go to the List drop down > Select Procedure/Fees > and click add New.