Question: Insurance carrier took over a month to pay me for services rendered. The check they sent has interest added into it, which totals more than I charged for the service. How do I enter a check with interest so that the patient will not have an insurance credit on his account?
Answer: Create a "dummy procedure", name it "Interest Check" and attach a $0.00 balance to it. When you add that procedure into the patients transaction card, you can then change the amount paid to what the difference is between the original price and the interest paid. The amount will balance and not leave the patient with an insurance credit.