Archived Insurance Carrier
Question: How do I bill transactions on an archived insurance carrier?
Answer: On the Insurance tab, select the archived carrier and select Primary from the Type drop-down. Reset any transactions with that carrier, Do Billing and remember to
reset the carrier back to archive so the original Primary carrier gets put back.
There is a report that comes up automatically when doing insurance billing that tells users the claims that haven't been billed because they are linked to an archived insurance.
Watch this short video which describes how to correct insurance claims found on your archived insurance report, when doing insurance billing.
In summary:
If a transaction is too old to be paid on it, you will:
Otherwise, do the following: