ClinicPro Software is set up to bill HCFA (hardcopy) on either preprinted (pink) forms or on regular paper.   We strongly suggest that you bill electronically whenever you can, especially for the government payers: Blue Cross Blue Shield, Medicare and Medicaid. ClinicPro is set up to automatically bill both primary and secondary claims to these players electronically. When you bill electronically to Medicare, they are required by law to pay the claims 14 days after receipt. With hardcopy billing, they can wait 28 days to pay the claim. Obviously, a hardcopy claim will also have additional mail time and mailroom time. If you bill government payers hardcopy, you have to use the pink preprinted forms.  The government payers scan the forms so that only the items in black show up – the pink drops off of the scanner.

Forms created on plain paper can be sent to commercial payers, attorneys, auto carriers, etc.  For commercial payers, we strongly recommend that you send the claims electronically. Some commercial carriers have started to accept secondary electronic claims. On the insurance carrier list (Lists/Insurance asnd Medigap), you can indicate that you want to send electronic claims secondary for that payor.



When a commercial carrier cannot accept secondary electronic claims, the hardcopy form that you create will indicate that it is being billed secondary by putting a 2 in the right corner box of the form.